FAQS

How do I pay?

We accept Credit & Debit Card payments through Stripe. We do not offer Bank Transfer or Cash.

Can I pickup?

No we only courier these products to you. Our Factory is sometimes un-staffed during the day as we're true Kiwis and work nights.

How long does it take to ship?

Your order should be with you within 1-2 business days.

Do you deliver rural?

No we only deliver to residential city/town addresses. This is due to the nature that our products need to be delivered as cold as possible and this is not possible if they sit in a warehouse waiting for the next rural service.

Do the products come frozen?

The products get shipped chilled surrounded by frozen water packs. These packs are filled with pure water so they can be cut and used to water your plants!